TY  - BOOK
AU  - Goulston,Mark
TI  - Just Listen: discover the secret to getting through to absolutely anyone 
SN  - 9780814414033 (hbk)
AV  - HF5718 .G68 2010
U1  - 650.13 GOU 
PY  - 2010///
CY  - New York
PB  - Amacom
KW  - Business communication
KW  - Interpersonal communication
N1  - Includes index; Formerly CIP
ER  -