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The essence of total quality management / John Bank.

By: Material type: TextTextPublication details: London : Financial Times Prentice Hall, 2000.Edition: 2nd edDescription: xvii,259p. : ill. ; 24cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0135731143 (pbk.) :
Subject(s): DDC classification:
  • 658.4013 BAN
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Previous ed.: New York ; London: Prentice Hall, 1992.

Includes bibliographical references and index.

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